CCNA Training
CCNA Routing & Switching
CCNA Security
CCNA Voice
CCNA Routing & Switching
Cisco Certified Network Associate (CCNA) Routing and Switching is a certification program for entry-level network engineers that helps maximize your investment in foundational networking knowledge and increase the value of your employer's network. CCNA Routing and Switching are for Network Specialists, Network Administrators, and Network Support Engineers with 1-3 years of experience. The CCNA Routing and Switching validate the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks.
The exam is closed book and no outside reference materials are allowed. The following topics are general guidelines for the content that is likely to be included in the practical exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the following guidelines may change at any time without notice.
Exam Views
5% 1.0 Operation of IP Data Networks
20% 2.0 LAN Switching Technologies
5% 3.0 IP addressing (IPv4/IPv6)
20% 4.0 IP Routing Technologies
10% 5.0 IP Services
10% 6.0 Network Device Security
20% 7.0 Troubleshooting
10% 8.0 WAN Technologies
CCNA Security

Cisco Certified Network Associate Security (CCNA Security) validates associate-level knowledge and skills required to secure Cisco networks. With a CCNA Security certification, a network professional demonstrates the skills required to develop a security infrastructure, recognize threats and vulnerabilities to networks, and mitigate security threats. The CCNA Security curriculum emphasizes core security technologies, the installation, troubleshooting, and monitoring of network devices to maintain integrity, confidentiality, and availability of data and devices, and competency in the technologies that Cisco uses in its security structure.
Exam Views
6% 1.0 Common Security Threats
8% 2.0 Security and Cisco Routers
8% 3.0 AAA on Cisco Devices
8% 4.0 IOS ACLs
8% 5.0 Secure Network Management and Reporting
10% 6.0 Common Layer 2 Attacks
15% 7.0 Cisco Firewall Technologies
16% 8.0 Cisco IPS
18% 9.0 VPN Technologies
CCNA Voice

The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.
The CCNA Voice certification assesses skills and knowledge related to the Cisco Unified Communications Manager. It is typically employed by large organizations such as governments, large companies, and colleges. Additionally, the CCNA Voice Certification assesses skills and knowledge related to the Cisco CallManager Express (CME) and Cisco Unity Express (CUE) solutions typically used by medium and small organizations such as companies with less than 2,000 employees, retail businesses, and small school districts.
Exam Views
17% 1.0 Describe the Characteristics of a Cisco
Unified Communications Solution
23% 2.0 Provision End Users and Associated Devices
26% 3.0 Configure Voice Messaging and Presence
10% 4.0 Maintain Cisco Unified Communications System
24% 5.0 Provide End User Support


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